Take Home & Postal Try-Ons

Take Home Try Ons

How it works:

  • Fill out the form below, please include your event date and garment/s you'd like to try on (including brand, style name, colour and size)
  • Once we have confirmed via email your try on, pick up from our Westleigh, NSW 2120 location - try on in the privacy of your own home
  • Day-time collections: Dresses must be returned the same day
  • Night-time collections: Dresses must be returned by the following day at the agreed time

Pricing: 

  • 1 Dress $20
  • 2 Dresses $30
  • 3 Dresses $40

Postal Try Ons

How it works:

  • Fill out the form below, please include your full postal address, event date and garment/s you'd like to try on (including brand, style name, colour and size)
  • Once we have confirmed via email your try on, we will provide a unique discount code to book on our website
  • Return your dress via Australia Post the next day

Pricing: 

  • 30% of the hire cost (per dress) + $30 Return Postage 

Try-on fees (excluding shipping) can be used as credit if booked within 3 days of your try on.

FAQS

What is the refund policy?

We do not offer refunds for any reason, including change of mind. Clients who cancel at least seven days before the hire period will receive a full store credit. If a client fails to notify Hire by Lauren and does not collect or use their hire, the booking will be forfeited with no credit or refund.

Store credit is valid for 12 months from the date of issue and is non-transferable.

Once a hire item has been dispatched, no refunds or credits will be provided, regardless of whether the item is worn.

Exchanges may be available upon request, subject to item availability and approval by Hire by Lauren. Any price difference must be paid prior to confirmation, and an additional fee may apply.

What happens if I return a dress late?

If a hire item is returned late or not in line with return instructions, a late fee of $25 per day will apply. If a late return causes cancellation or refund of a subsequent booking, the client will be liable for the full cost of that booking, in addition to any late fees or related charges.

When will I get my order?

You will receive the dress on the Arrival Date that you have chosen. Depending on your booking, it may arrive several days before your event. Receiving your dress early does not change your selected hire period.

When do I return the dress?

You must return the dress on the third day of your hire. If it falls on the weekend, then the next business day following your event date.

E.g. If the third day of your hire is a Saturday/Sunday, return on Monday.

Place your dress as is, unwashed, in the included pre-paid satchel and hand it into your local post office over counter before 4:00PM.

Ensure that you select the correct event date as your start date.

How much does shipping cost?

Australia Post Return Shipping is $30, dependent on weight it could cost up to $40.